CLEAR EXPECTATIONS

Service policies

A request starts a review

Submitting a request or an existing quote does not place an order, authorize paid work, or guarantee availability. RECAP reviews the application and discusses available options before work is approved.

Pricing, lead time, and suitability

Pricing, lead time, condition, fit, shipping, and any installation or adaptation requirements are specific to the proposed solution. Review the written quote and ask about anything unclear before approval. A past order is not a guarantee of current price or availability.

Technical information

Provide accurate information to the best of your knowledge and flag unknown details. Only submit files you are authorized to share. Safety-critical applications require appropriate technical review; do not install an unverified substitute based solely on a visual match.

Orders and service questions

Applicable order, cancellation, return, and warranty conditions should be confirmed with the written proposal for that solution. Contact recapparts@gmail.com or 269-369-6976 with your request or order reference.